Is Prophecy Girl open?
Yes! We have re-opened our online shop and are accepting orders and pre-orders as normal.
Will there be delivery delays?
Orders will take a little longer to arrive. To limit exposure, we are posting orders twice a week (instead of daily). Orders will be posted on Mondays and Thursdays. So UK orders will likely take 3 to 4 days at the moment.
Overseas orders are a little more complicated. Most countries are experiencing customs and mail processing delays due to a lack of staff, and additional restrictions due to the pandemic. It's impossible to give you an accurate estimate at present as the situation keeps changing.
Expect overseas orders to take longer to arrive. If in doubt, check with your local post office/mail service before ordering.
What precautions are we taking?
Firstly, isolating at home in rural North Yorkshire means exposure to people who may be potentially infected is really low (at the time of writing, I've not left the farm in 13 weeks!).
Hand-washing and sanitising work stations.
New products will be left untouched for several days before moving into stock for sale.
To avoid entering the Post Office, all postage is printed/purchased online and parcels are being posted through the on-street post box or collected by courier, to avoid staff entering the post office. This might mean some postal options are currently unavailable at checkout.
We now offer gift cards, which are a great alternative if you're looking for a completely non-contact present. They don't expire, so you can help support us now and use them when you're confident your local postal service is running normally.
We have also made pre-ordering available for new products. So you can buy now and be first to get our latest designs when they arrive through the summer.